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Bristol Office

Charterbridge Financial Planning

Edge House , Hambrook, Bristol, BS16 1RS

Phone: 01454 412222

Email: reception@mycharterbridge.co.uk

 

Complaints Procedure

If you wish to register a complaint, please write to Complaints Officer, Rosemount Financial Solutions IFA Ltd, Rosemount House, 2-4 Chequers Road, Basingstoke, RG21 7PU.  Telephone 01256 405460 or e-mail complaints@rosemountfsIFA.co.uk  

A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk  or by contacting them on 0800 023 4567.